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Classic Industries

Classic Industries

www.classicindustries.com
What is your customer experience with Classic Industries?

Classic Industries Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Classic Industries has 1.5 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend Classic Industries to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t try and call customer service no one answers!", "Look out", "DON'T ORDER PART #TF400023 FOR YOUR ROCKER MOLDING FOR YOUR 1957 CHEVY, THE CLIPS ARE TO SMALL INSIDE THE MOLDING!", "Excellent service and prompt delivery of items ordered", "Watch what you buy and make sure you can return it".

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Media from reviews

Classic Industries - Product problem
Classic Industries - Product problem - Image 2
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Top Classic Industries Reviews

Critical Review

"No one answered in a timely manner"

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Get someone to answer ,above,you take to long and money you lose out on it's just ridiculous to set waiting for someone to answer

Show reviews that mention
rocker molding order part chevy rocker molding clips rocker panel panel molding clips problem hollow
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Donnella Qmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one answered in a timely manner

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Get someone to answer ,above,you take to long and money you lose out on it's just ridiculous to set waiting for someone to answer

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PETER T Ejj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order placed

I placed an order and never received confirmation. I have been trying to call, and no one answers the phone.

I don't want to make a duplicate order.

Thanks,

Peter

View full review
Loss:
$35
Pros:
  • Have order a lot from them and never had a problem

Preferred solution: I would like to know if my order was received or if I have to place a new order.

User's recommendation: Don’t try and call customer service no one answers!

Skip W Btq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged sheet metal

Ordered both quarter panels. First one came strapped to pallet real professional, second one came in a retaped box with no pallet, damaged!

Obviously someone tried to install and found the same problems i have! Also has two dings, one fair sized.

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User's recommendation: Look out

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Kaylamarie Zkn

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Verified Reviewer

5star

It was great. The phones were down yesterday {{Redacted}} This part of this sucks.{{Redacted}}

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Resolved
David H Rsg

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Verified Reviewer

Resolved: WRONG 57 CHEVY ROCKER MOLDING CLIPS

On 8/2/24, I purchased these clips for my 1957 Chevy rocker molding, part #TF400023. When I received the clips on 8/8/24, I found out that these clips are too small to fit properly inside the rocker molding to install.

So, then I placed another order through Mutton Hollow and when I received their clips, I found out that they were the same as your Classic Industries clips and also that the rocker clips actually came from Classic Industries. I am now stuck with 2 sets of rocker molding clips that are too small to mount my rocker panel molding. Please investigate this problem for me as I still need the right clips to install my rocker panel molding.

Please reply. Thank you, David Hollick.

View full review
Loss:
$52

Preferred solution: Full refund

User's recommendation: DON'T ORDER PART #TF400023 FOR YOUR ROCKER MOLDING FOR YOUR 1957 CHEVY, THE CLIPS ARE TO SMALL INSIDE THE MOLDING!

1 comment
David H Rsg

CUSTOMER SERVICE, I AM STILL WAITING TO HEAR FROM CLASSIC INDUSTRIES ABOUT WHY THE 2 SETS OF CLIPS THAT I ORDERED DON'T FIT MY 1957 ROCKER PANEL MOLDING. I HAVE 2 SETS OF THE CLIPS TO RETURN BACK TO CLASSIC INDUSTRIES ALSO FOR A REFUND & I SHOULDN'T HAVE TO PAY FOR SHIPPING EITHER AS THEY ARE THE WRONG CLIPS.

PLEASE, I NEED THE RIGHT CLIPS THAT WIL FIT THE MOLDING OF MY ROCKER PANEL. NOTE, THAT THE CLIPS I NEED ARE LONGER THEN THE ONES I HAVE!

PLEASE REPLY ASAP, I NEED THIS RESOLVED NOW! THANK YOU, PISSED CUSTOMER, DAVID HOLLICK

Rin D Qdj

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Verified Reviewer
| map-marker Pasco, Washington

Product problem

Classic Industries - Product problem
Classic Industries - Product problem - Image 2

Red oak wood purchased for 1956

Stepside Chevrolet truck

8 boards

One 5-wide board appears completely different from the other 7

Plus, it has an area chaffed with numbers embossed on the wood.

I would like this one board replaced

and sent to me soon. The truck build is nearly complete. I would like to send a photo, tell me how.

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Preferred solution: Replace one board The 5” wide red oak wood for truck bed

User's recommendation: Excellent service and prompt delivery of items ordered

Resolved
Ben M Psb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rochester Hills, Michigan

Resolved: Not happy at all

Contains 1 confidential file for company representatives
Updated by user Feb 22, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 09, 2024

I have ordered thousands of dollars worth of parts from you guys and I tried to return a part for my 65 impala was told couldnt just buy the chrome around rear trunk emblem by itself and was told I would get a return label and called back today and was told it was denied I have other vehicles that Im rebuilding I know not to ever order anything else from this place

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Loss:
$110

Preferred solution: Full refund

User's recommendation: Watch what you buy and make sure you can return it

Crystal K Mzs

Never got my packages

I order a part and never got it. I see on bank statements that it was paid for the tracking number shows that it was delivered

View full review
Loss:
$70

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Washington, District Of Columbia

Poor fit

Quarter panels are not stamped the same from side to side. Will not line up with the trunk lid .not fit around rear body panel at tail lights outer wheel houses didn't fit quarters had to finish bending at pinch weld .rockers had notches cut at end that meets quarters had to make patches to fill the holes. Panel under back glass that is between quarters had to be modified to fit the only part that fit was the tnorunk floor

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Jewell Orx

I need a catalog for a Caprice classic two-door parts

I need a catalog for a Caprice classic two-door 1982

Two-door Caprice classic catalog so I can order some parts

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Anonymous
map-marker Tampa, Florida

Didn't complete order

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Ordered 4 windows 6 mo ago. Was sent only 1 still no eta.

Decided to return the 1 and now I have to pay shipping.

Why send part order just to get sale ? Wait is to long was told 5 weeksbeware

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Pros:
  • Sale

User's recommendation: Beware!!!

Anonymous
map-marker Milwaukee, Wisconsin

Hard to believe ??

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Waiting since November for rear window glass . They said they havent received shipments from amd since May of 21 ???

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Anonymous
map-marker Roanoke, Virginia

Need to find out about a back order

Nothing has happened. I still cant get in touch with them to find out about availability of the part they said was on back order

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Sal M Yum

Back order since Sept 2021

Ordered grill for 1966 Chevy impala been on back order since Sep 2021 talked to customer service in November representative said it would be arriving after Christmas

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Anonymous
map-marker Albuquerque, New Mexico

New 70 cuda dash pad. The dash is not straight above the rally’s dash. It has an oval shape that will not fit the dash. It might can be repaired but that’s not what I paid for.

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*** fit on cuda dash.. typical for classic.

Nothing ever fists. Also have a a brake booster, delving moraine style. New and never been used. Installed it and it would not hold a vacuum.

Another POS!

I think Im done with classic. Satisfaction with the products is rare.

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User's recommendation: Find another vendor.

Dallas s Lwd

Bad customer service

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Updated by user Jul 14, 2018

After putting this review on this site they refunded me the money.

Original review Jul 10, 2018

I bought a distributor from them. Any one that has used this distributor knows they are problematic.

I put it in and it was bad. Emailed emailed and emailed company. A month later they finally email me back. Said send it and will test it and if bad send u new one.

Means never heard back and I wanted my car running I bought one from different company.

Told them I couldn’t wait a month means they weren’t replying. Now no reply’s again.

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Reason of review:
Bad quality

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